Payment Orchestration Platforms: Achieving Streamlined Multi-Channel Payment Integrations and Addressing Technical Challenges

Shobhit Agrawal

Sr. Staff Software Engineer in Visa Inc Bothell, WA, USA

https://orcid.org/0009-0000-4957-5575

Keywords: Payment orchestration platforms, Multi-channel payment integrations, Technical challenges, Streamlined integration, Unified interface


Abstract

Payment orchestration platforms is a contemporary solution to streamline the integration of multiple payment channels, gateways, and service providers. This research explores how these platforms achieve a unified interface and infrastructure for managing various payment methods, as well as the technical challenges they face in the process. The first objective of this research is to investigate the technical details of how payment orchestration platforms achieve streamlined multi-channel payment integrations. This includes examining key components such as API integration, intelligent routing and switching algorithms, centralized configuration management, tokenization and vault management for security, fraud detection and risk management, reconciliation and reporting capabilities, and extensibility and customization options. These technical capabilities are leveraged by payment orchestration platforms, enabling businesses to simplify their payment integration process, optimize transaction success rates, and gain centralized control over their payment infrastructure. The second objective of this research is to identify and analyze the technical challenges associated with implementing a payment orchestration platform. These challenges encompass various aspects, including handling diverse API specifications and protocols, designing efficient routing algorithms, ensuring secure tokenization and vault management, developing accurate fraud detection models, managing data inconsistencies and discrepancies in reconciliation, and enabling seamless extensibility and customization. This research argued that addressing these challenges requires a well-architected platform that prioritizes security, scalability, flexibility, and robustness while adhering to industry standards and regulations. To achieve these objectives, this research conducts an analysis of the technical intricacies involved in payment orchestration platforms. It examines best practices, architectural decisions, and strategies for overcoming the identified challenges. This finding of the study contributes to the advancement of payment technology and empowers businesses.