Leveraging Artificial Intelligence and Microservices for Agile and Adaptive Human Resource Operations
Isabella Ortiz
Department of Computer Science, Universidad Minuto de Dios del Caribe
Sebastián González
Department of Computer Science, Universidad de los Montes del Oriente
Keywords: Artificial Intelligence, Microservices, Agile HR, Human Resource Operations, Workforce Analytics
Abstract
In today's dynamic business environment, human resource (HR) operations have become increasingly complex, requiring organizations to adopt more adaptive and agile frameworks. The integration of Artificial Intelligence (AI) and microservices architecture has emerged as a critical solution to these challenges. This paper explores the synergy between AI and microservices in revolutionizing HR operations, focusing on how they enable organizations to enhance agility, scalability, and adaptability. By leveraging AI-driven analytics and modular microservices, HR functions can be streamlined, allowing for real-time decision-making, enhanced employee engagement, and improved operational efficiency. The study provides a comprehensive analysis of the implementation strategies, benefits, and challenges associated with integrating AI and microservices in HR operations, supported by three tables that illustrate the technological landscape, use cases, and benefits realization. Five key areas of focus include recruitment, employee engagement, performance management, learning and development, and workforce analytics. The paper concludes with insights into the future of HR operations, emphasizing the necessity of continuous innovation and alignment with emerging technologies.
Author Biographies
Isabella Ortiz, Department of Computer Science, Universidad Minuto de Dios del Caribe
Sebastián González, Department of Computer Science, Universidad de los Montes del Oriente