Leveraging Artificial Intelligence and Microservices for Agile and Adaptive Human Resource Operations

Isabella Ortiz

Department of Computer Science, Universidad Minuto de Dios del Caribe

Sebastián González

Department of Computer Science, Universidad de los Montes del Oriente

Keywords: Artificial Intelligence, Microservices, Agile HR, Human Resource Operations, Workforce Analytics


Abstract

In today's dynamic business environment, human resource (HR) operations have become increasingly complex, requiring organizations to adopt more adaptive and agile frameworks. The integration of Artificial Intelligence (AI) and microservices architecture has emerged as a critical solution to these challenges. This paper explores the synergy between AI and microservices in revolutionizing HR operations, focusing on how they enable organizations to enhance agility, scalability, and adaptability. By leveraging AI-driven analytics and modular microservices, HR functions can be streamlined, allowing for real-time decision-making, enhanced employee engagement, and improved operational efficiency. The study provides a comprehensive analysis of the implementation strategies, benefits, and challenges associated with integrating AI and microservices in HR operations, supported by three tables that illustrate the technological landscape, use cases, and benefits realization. Five key areas of focus include recruitment, employee engagement, performance management, learning and development, and workforce analytics. The paper concludes with insights into the future of HR operations, emphasizing the necessity of continuous innovation and alignment with emerging technologies.


Author Biographies

Isabella Ortiz, Department of Computer Science, Universidad Minuto de Dios del Caribe

 

 

 

Sebastián González, Department of Computer Science, Universidad de los Montes del Oriente