Telehealth and AI: An Ethical Examination of Remote Healthcare Services and the Implications for Patient Care and Privacy
Andi Saputra
Department of Computer Science, Bandung Institute of Technology, Bandung, Indonesia
Siti Aminah
Department of Sociology, Gadjah Mada University, Yogyakarta, Indonesia
Abstract
Background: The integration of artificial intelligence (AI) in telehealth has revolutionized healthcare delivery, offering unprecedented opportunities for remote diagnosis, treatment, and patient monitoring. This research aims to critically examine the ethical implications of this technological convergence.
Objective: To explore the ethical dimensions of AI-enhanced telehealth, focusing on accessibility, quality of care, patient privacy, data security, informed consent, regulatory challenges, and the long-term societal impacts.
Methods: The study employs a comprehensive literature review and ethical analysis framework, examining current practices, patient outcomes, and regulatory policies related to AI in telehealth.
Results: The findings highlight the potential of AI-enhanced telehealth in increasing healthcare accessibility, especially in remote and underserved areas. However, challenges such as digital divide, data privacy concerns, and the risk of algorithmic bias are identified as key ethical issues. The lack of comprehensive regulatory frameworks and standards for AI in healthcare poses significant challenges in ensuring equitable and safe care. Furthermore, the study underscores the importance of informed consent in the context of AI-driven healthcare services.
Conclusion: While AI-enhanced telehealth offers significant benefits in healthcare delivery, it raises critical ethical concerns that must be addressed. Ensuring equitable access, safeguarding patient privacy, maintaining the quality of care, and developing robust regulatory frameworks are essential for the responsible integration of AI in telehealth services. Future research should focus on developing ethical guidelines and policies that keep pace with technological advancements in healthcare.
Keywords: Telehealth, Artificial Intelligence, Healthcare Ethics, Patient Privacy, Digital Health, Healthcare Accessibility.
